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CLEAR BY DESIGN

The details behind your trust.

How we handle your data, protect your workspace, and keep responsibilities clear. Our policies, in one place.

Register version
2026.08
Effective
28 August 2026
Product scope
WhatsApp / Phase 1
Documents
10 current
ReferenceDocumentCoverageVersion
AGR-01Agreement

Terms and Conditions

Accounts, subscriptions, Meta responsibilities, permitted service use, liability, and termination.

28 Aug 2026
PRV-01Privacy

Privacy Policy

Data categories, purposes, recipients, retention, security, individual rights, and contact routes.

28 Aug 2026
MSG-01Messaging

Acceptable Use Policy

Consent, list quality, opt-out, prohibited content, platform abuse, and enforcement.

28 Aug 2026
DPA-01Processing

Data Processing Addendum

Customer and SendInbox processing roles, instructions, safeguards, assistance, and deletion.

28 Aug 2026
WEB-01Browser

Cookie Policy

Necessary session storage and conditional Meta and Razorpay browser experiences.

28 Aug 2026
BIL-01Billing

Refund and Cancellation Policy

Trial, renewal, cycle-end cancellation, payment review, and refund eligibility.

28 Aug 2026
SUB-01Vendors

Subprocessor Disclosure

Active, feature-dependent, and operator-configured services that may process customer data.

28 Aug 2026
SEC-01Security

Security Overview

Implemented account, tenant, provider, file, infrastructure, and recovery controls and limitations.

28 Aug 2026
DLT-01Rights

Data Deletion

Deletion routes for message recipients, contacts, user accounts, workspaces, and Meta connections.

28 Aug 2026
CON-01Contact

Contact and Grievance Routes

Product support, privacy, grievance, billing, security, and formal-notice contact information.

28 Aug 2026
Security at SendInbox

Security claims are limited to controls that are implemented and verifiable.

Review tenant isolation, session protection, encrypted Meta credentials, signed provider webhooks, private file storage, recovery operations, and current infrastructure limitations.

Explore security
SendInbox

A shared home for your WhatsApp campaigns, customers, and conversations.

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