Product and account support
Email support@sendinbox.co from the address associated with your account. Include the workspace name, affected feature, approximate time, and any safe error or reference identifier. Do not email passwords, one-time codes, recovery codes, Meta access tokens, card data, UPI PINs, or complete contact exports.
Meta controls WABA verification, template review, phone-number state, messaging limits, quality enforcement, and WhatsApp charges. We can help diagnose the SendInbox integration but cannot approve or overturn Meta decisions.
Privacy and grievance contact
Address privacy and data-protection requests to “Privacy & Grievance Contact, SendInbox” at support@sendinbox.co. State whether you are a workspace user or a contact who received a message, the relevant business/workspace, the right you wish to exercise, and enough information to locate the data without sending unnecessary identity documents.
We will verify identity and authority. A contact’s request is ordinarily routed to the Customer that controls the contact and messaging purpose. See the Privacy Policy and Data Deletion page.
Billing and cancellation
Workspace Owners can manage billing from the product. For a charge review, email support@sendinbox.co with the workspace, payment or invoice identifier, date, and amount. Never send full payment credentials. The Refund and Cancellation Policy explains eligibility and timing.
Security reports
Email support@sendinbox.co with “Security report” in the subject and follow the safe-testing rules on our Security page. Do not use the support route to extort, publish secrets, or transmit another customer’s data.
Operator and formal notices
SendInbox is a software product operated by SERUCES INFORMATION TECHNOLOGY PRIVATE LIMITED. In these policies, “SendInbox”, “we”, “us”, or “our” means that company. SendInbox is the current product name and may be changed without changing your contracting party.
Requests for the contracting operator’s registered communication details or applicable tax particulars can be sent to support@sendinbox.co. Formal notices should identify the Customer, workspace, agreement, subject, and sender’s authority.